Smart fortwo coupe and smart fortwo cabriolet (2019). Instruction - page 1

Product information

We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized smart center
where you will receive comprehensive
information about use and installation of
appropriate parts.

Operator’s Manual

This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by
failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the

operation of any equipment, your
authorized smart center will be glad to
demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized smart center will
be glad to inform you of correct care and
operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle.

Warranty information

The Warranty Information Booklet contains
detailed information about the warranties
covering your smart, including:

R

smart USA Limited Warranty (USA only)

R

New Vehicle Limited Warranty (Canada
only)

R

Emission System Warranty

R

Emission Performance Warranty

R

Corrosion Warranty

R

California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control System Warranty

>> Introduction.

13

Z

R

smartmove Assistance (Canada only)

R

State Warranty Enforcement Laws (Lemon
Laws, USA only)

Important notice for California retail
buyers and lessees of smart
automobiles

Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
smart USA Distributor LLC. and/or its
authorized repair or service facilities
fail to fix one or more substantial defects
or malfunctions in the vehicle that are
covered by its express warranty after a
reasonable number of repair attempts.
During the period of 18 months from
original delivery of the vehicle or the
accumulation of 18

000 miles

(approximately 29

000 km) on the odometer

of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) The same substantial defect or

malfunction results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified smart
USA Distributor LLC. in writing of the
need for its repair,

(2) the same substantial defect or

malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have
directly notified us in writing of the
need for its repair, or

(3) the vehicle is out of service by reason

of repair of the same or different
substantial defects or malfunctions
for a cumulative total of more than
30 calendar days.

Written notification should not be sent to
a dealer, it should be addressed to:
smart USA Distributor LLC.
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302

Maintenance

The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed
maintenance schedule. Failure to do so may
render your vehicle unsafe, it may affect
the durability of the vehicle, and it may
otherwise void the limited, express
warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized smart center for service. The
service advisor will record each service in
the booklet for you.

Roadside Assistance

The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free
Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing
service to the vehicle up to a reasonable
distance from a paved roadway. We will
make every effort to assist in a breakdown
situation, however, the accessibility of

14

>> Introduction.

your vehicle will be determined by our
authorized smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure in your vehicle literature
portfolio.

Change of address or ownership

In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-877-627-8004.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.

Operating your vehicle outside the USA
or Canada

If you plan to operate your vehicle in
foreign countries, please be aware that:

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service facilities or replacement parts
may not be readily available,

R

unleaded gasoline for vehicles with
catalytic converters may not be
available; the use of leaded fuels will
damage the catalysts,

R

gasoline may have a considerably lower
octane rating, and improper fuel can
cause engine damage.

Operating safety

G

Warning!

Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized smart center for repairs
or modifications to electronic
components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the
vehicle.

G

Warning!

Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.

G

Warning!

Heavy blows against the vehicle underbody
or tires/wheels, for example when running

>> Introduction.

15

Z

over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized smart center or other qualified
maintenance or repair facility for further
inspection or repairs.

Proper use of the vehicle

Proper use of the vehicle requires that you
are familiar with the following
information and rules:

R

the safety precautions in this manual

R

the “Technical data” section in this
manual

R

traffic rules and regulations

R

motor vehicle laws and safety standards

G

Warning!

Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware of
certain risks which may result in an
accident and/or personal injury.

Problems with your vehicle

If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an
authorized smart center to have the
problem diagnosed and corrected if
required. Do not drive the vehicle if you
believe it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
smart USA Distributor LLC.
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9

Reporting safety defects

For the USA only: The following text is
published as required of manufacturers
under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety
Act of 1966.

Reporting safety defects

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying smart USA Distributor LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of

16

>> Introduction.

vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or smart USA Distributor
LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA Headquarters, 1200
New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov.

Vehicle data recording

Information regarding electronic
recording devices

(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle
systems data.
This information helps, for example, to
diagnose vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others

R

for safety research or vehicle diagnosis
purposes

R

with the consent of the vehicle owner or
lessee

R

in response to an official request by law
enforcement or other government agency

R

for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or

R

as otherwise required or permitted by
law.

>> Introduction.

17

Z

18

>> At a glance.

Exterior view ................................... 20

Cockpit ........................................... 21

Overhead control panel ...................... 23

Door control panel ............................ 23

Instrument cluster (miles) .................. 24

Instrument cluster (kilometers) ........... 26

Steering wheel gearshift control .......... 28

Upper center console ......................... 28

Lower center console ......................... 29

Exterior view

20

Exterior view

>> At a glance.

Function

Page

:

Soft top system

1

73

;

Cargo compartment:
Locking and unlocking

55

Opening and closing
(cabriolet)

58

Opening and closing
(coupé)

57

Opening engine
compartment cover

111

Engine oil

112

Rear window defroster

100

=

Rear lamps

170

?

Fuel filler flap

110

A

Doors:
Locking and unlocking

55

Locking and unlocking
manually

166

B

Exterior rear view
mirrors

63

Function

Page

C

Tires and wheels

118,

206

Checking tire inflation
pressure

119

Flat tire

176

D

Towing

189

Installing towing eye bolt

190

E

Front lamps

169

F

Opening service flap

114

Coolant

115

Windshield washer fluid

116

G

Windshield wipers

71

Replacing wiper blades

174

H

Windshield:
Defrosting

99

Wiping with windshield
washer fluid

72

1

cabriolet only.

Exterior view

21

>> At a glance.

Cockpit

Function

Page

:

Exterior lamp switch:
Low beam

67

Turn signals

68

High beam

68

;

Steering wheel

2

=

Instrument cluster:
Miles

24

Kilometers

26

?

Wiper switch:
Windshield wipers

71

Rear window wiper

3

72

A

Tachometer*

93

B

Cockpit clock*

93

C

Overhead control panel

23

D

Upper center console

28

E

Glove box

104

Function

Page

F

smart MP3 interface*
(AUX-socket*)

95

G

Gear selector lever

83

H

Starter switch

59

I

Coin holder

103

Retractable soft top
switch

4

74

J

Cup holder

101

K

Horn

L

On-board Diagnostics
Socket (OBD)

201

M

Door control panel

78,

63

N

Inside door handle

56

2

Model pure only: The steering wheel in this vehicle varies from steering wheel illustrated.

3

coupé only.

4

cabriolet only.

22

Cockpit

>> At a glance.

* optional

Overhead control panel

Function

Page

:

Passenger front air bag
off indicator lamp

42

;

Switching interior
lighting on/off

70

=

Interior rear view mirror

64

Door control panel

Function

Page

:

Inside door handle

56

;

Adjusting exterior rear
view mirrors:
Manually

63

Electrically

5

63

=

Opening and closing right
side window:
Manually

78

Electrically

5

78

?

Opening and closing left
side window:
Manually

78

Electrically

5

78

5

Model passion only.

Door control panel

23

>> At a glance.

Instrument cluster (miles)

Instrument cluster (U.S. vehicles)

24

Instrument cluster (miles)

>> At a glance.

Function

Page

:

Selecting display for
status indicator

91

Setting digital clock

90

;

Left indicator lamp
display with:
M Low‑beam

headlamp indicator
lamp

67,

159

K High‑beam

headlamp indicator
lamp

68,

159

h

Combination low
tire pressure/TPMS
malfunction
telltale

162

7 Seat belt telltale

155

6 SRS indicator lamp

155

=

#

Left turn signal
indicator lamp

68,

159

?

d ESP

®

warning lamp

157

A

!

Right turn signal
indicator lamp

68,

159

B

Speedometer

C

Right indicator lamp
display with:
D EPS* warning lamp

157

; Engine malfunction

indicator lamp

160

¬

ABS indicator lamp

153

$ Brake warning lamp

154

Function

Page

D

Adjusting instrument
cluster illumination

93

Setting digital clock

90

E

Right center indicator
lamp display with:
5 Engine oil pressure

indicator lamp

161

? Coolant

temperature
warning lamp

160

F

Multifunction display
with:
Fuel level display

91

Transmission position
indicator

89

Main odometer display

89

Digital clock

90

Outside temperature
display

90

G

Status indicator with:
Trip odometer display

92

Maintenance service
interval display

92

Reserve fuel indicator

92

H

Left center indicator
lamp display with:
# Battery indicator

lamp

158

®

Fuel cap indicator
lamp

160

Instrument cluster (miles)

25

>> At a glance.

* optional

Instrument cluster (kilometers)

Instrument cluster (Canada vehicles)

26

Instrument cluster (kilometers)

>> At a glance.

Function

Page

:

Selecting display for
status indicator

91

Setting digital clock

90

;

Left indicator lamp
display with:
M Low‑beam

headlamp indicator
lamp

67,

159

K High‑beam

headlamp indicator
lamp

68,

159

h

Combination low
tire pressure/TPMS
malfunction
telltale

162

7 Seat belt telltale

155

6 SRS indicator lamp

155

=

#

Left turn signal
indicator lamp

68,

159

?

d ESP

®

warning lamp

157

A

!

Right turn signal
indicator lamp

68,

159

B

Speedometer

C

Right indicator lamp
display with:
D EPS* warning lamp

157

; Engine malfunction

indicator lamp

160

! ABS indicator lamp

153

J Brake warning lamp

154

D

Adjusting instrument
cluster illumination

93

Setting digital clock

90

Function

Page

E

Right center indicator
lamp display with:
5 Engine oil pressure

indicator lamp

161

? Coolant

temperature
warning lamp

160

F

Multifunction display
with:
Fuel level display

91

Transmission position
indicator

89

Main odometer display

89

Digital clock

90

Outside temperature
display

90

Freeze warning

91

G

Status indicator with:
Trip odometer display

92

Maintenance service
interval display

92

Reserve fuel indicator

92

H

Left center indicator
lamp display with:
# Battery indicator

lamp

158

®

Fuel cap indicator
lamp

160

Instrument cluster (kilometers)

27

>> At a glance.

* optional

Steering wheel gearshift control

Function

Page

:

Left shift paddle

6

:

Downshift

86

;

Multifunction display

88

=

Right shift paddle

6

:

Upshift

86

i

Model pure only:

The steering wheel in this vehicle varies
from steering wheel illustrated.

Upper center console

Function

Page

:

Tachometer*

93

;

Cockpit clock*

93

=

HVAC

95

?

Audio system*

94

A

Hazard warning flasher
switch

70

B

Switching tow-away
protection*/interior
motion sensor* on/off

50

C

Switching seat heating*
on/off, passenger side

62

D

Restarting TPMS button

121

E

Central unlocking switch

55

F

Central locking switch

55

6

Model passion only.

28

Upper center console

>> At a glance.

* optional