Smart fortwo coupe and smart fortwo cabriolet electric drive (2015). Instruction - page 1

Product information

We recommend using Genuine smart Parts as

well as conversion parts and accessories

explicitly approved by smart for your

vehicle model.
We have tested these parts to determine

their reliability, safety and special suit-

ability for smart vehicles.
We are unable to make an assessment for

other products and therefore cannot be

held responsible for them, even if in indi-

vidual cases an official approval or

authorization by governmental or other

agencies should exist. Use of such parts

and accessories could adversely affect the

safety, performance or reliability of your

vehicle. We strongly recommend that you

not use them.
Genuine smart Parts as well as conversion

parts and accessories approved by us are

available at your authorized electric drive

smart center. Due to the technical require-

ments of the smart fortwo electric drive

and its high-voltage power systems, the

vehicle should be serviced only at an

authorized electric drive smart center. In

addition, you will receive comprehensive

information on permissible technical

modifications and expert installations on

the operation and maintenance of the smart

fortwo electric drive.

Operator’s Manual

This Operator’s Manual contains a great

deal of useful information. We urge you to

read it carefully and familiarize yourself

with the vehicle before driving.
For your own safety and longer service life

of the vehicle, we urge you to follow the

instructions and warnings contained in

this manual. Ignoring them could result in

damage to the vehicle or personal injury to

you or others. Vehicle damage caused by

failure to follow instructions is not cov-

ered by the smart Limited Warranty.
Your vehicle may have some or all of the

equipment described in this manual.

Therefore, you may find explanations for

optional equipment not installed in your

vehicle. If you have any questions about the

operation of any equipment, your author-

ized electric drive smart center will be

glad to demonstrate the proper procedures.
We continuously strive to improve our

product, and ask for your understanding

that we reserve the right to make changes in

design and equipment. Therefore, infor-

mation, illustrations and descriptions in

this Operator’s Manual might differ from

your vehicle.
Optional equipment is also described in

this manual, including operating instruc-

tions wherever necessary. Since they are

special-order items, the descriptions and

illustrations herein may vary slightly from

the actual equipment of your vehicle.
If there are any equipment details that are

not shown or described in this Operator’s

Manual, your authorized electric drive

smart center will be glad to inform you of

correct care and operating procedures.
The Operator’s Manual and Maintenance/

Warranty Booklet (USA only) or Service/

Warranty Booklet (Canada only) are impor-

tant documents and should be kept with the

vehicle.

Warranty information

The smart USA Warranty booklet (USA only)

or the Warranty booklet (Canada only) con-

tains detailed information about the war-

ranties covering your smart, including:

R

smart USA Limited Warranty (USA only)

R

New Vehicle Limited Warranty (Canada

only)

R

Emission System Warranty

R

Emission Performance Warranty

>> Introduction.

13

R

Corrosion Warranty

R

California, Connecticut, Maine, Massa-

chusetts, New York, Pennsylvania, Rhode

Island, and Vermont Emission Control

System Warranty

R

smartmove Assistance (Canada only)

R

State Warranty Enforcement Laws (Lemon

Laws, USA only)

Important notice for California retail

buyers and lessees of smart automo-

biles

Under California law you may be entitled to

a replacement of your vehicle or a refund of

the purchase price or lease price, if

Mercedes-Benz USA LLC and/or its author-

ized repair or service facilities fail to

fix one or more substantial defects or mal-

functions in the vehicle that are covered by

its express warranty after a reasonable

number of repair attempts. During the

period of 18 months from original delivery

of the vehicle or the accumulation of

18000 miles (approximately 29000 km) on

the odometer of the vehicle, whichever

occurs first, a reasonable number of repair

attempts is presumed for a retail buyer or

lessee if one or more of the following

occurs:
(1) the same substantial defect or mal-

function results in a condition that is

likely to cause death or serious bodily

injury if the vehicle is driven, that

defect or malfunction has been subject

to repair two or more times, and you

have directly notified Mercedes-Benz

USA LLC in writing of the need for its

repair,

(2) the same substantial defect or mal-

function of a less serious nature than

category (1) has been subject to repair

four or more times and you have

directly notified us in writing of the

need for its repair, or

(3) the vehicle is out of service by reason

of repair of the same or different sub-

stantial defects or malfunctions for a

cumulative total of more than 30 cal-

endar days.

Written notification should not be sent to a

dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645

Maintenance

The Scheduled Maintenance Guide (USA) and

Service Booklet (Canada) describes all the

necessary maintenance work which should

be performed at regular intervals. It is

important that you service your vehicle in

accordance with the prescribed mainte-

nance schedule. Failure to do so may render

your vehicle unsafe, it may affect the dura-

bility of the vehicle, and it may otherwise

void the limited, express warranty.
Always have the Scheduled Maintenance

Guide (USA) or Service Booklet (Canada)

with you when you take the vehicle to your

authorized electric drive smart center for

service. The service advisor will record

each service in the booklet for you.

Operating range

If you plan a long distance trip, please be

aware that:

R

You will need to have access to an AC

power socket or a private wallbox to

14

>> Introduction.

charge the high‑voltage battery when no

public charging station is available.

R

The operating range of your vehicle is

limited due to the availability of public

charging stations.

R

Public charging stations may not be

available at all in some areas.

In light of the foregoing, proper care must

be exercised in the planning of a long dis-

tance trip with the vehicle. smart is not

responsible for the availability of public

charging stations.

Roadside Assistance

The smartmove Assistance (Canada) and

smart 1 service (USA) Program provides

factory trained technical help in the event

of a breakdown. Calls to the toll-free Road-

side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-

tance Representatives 24 hours a day,

365 days a year.
Roadside Assistance will be provided in

accordance with standard program guide-

lines which include providing service to

the vehicle up to a reasonable distance

from a paved roadway. We will make every

effort to assist in a breakdown situation,

however, the accessibility of your vehicle

will be determined by our authorized elec-

tric drive smart center technician or the

tow service provider on a case-by-case

basis and may be a factor in our ability to

respond.
Additional charges may be applicable for a

breakdown location determined not to be a

reasonably accessible roadside location

as determined by our authorized techni-

cian and tow service provider.
For additional information refer to the

smart Roadside Assistance Program bro-

chure (USA) or the Warranty Booklet (Can-

ada) in your vehicle literature portfolio.

Change of address or ownership

In the USA: If you change your address, be

sure to send in the “Information Change

Card” found in the Warranty Information

Booklet.
In Canada: If you change your address, be

sure to send in the “Change of Address

Notice” found in the Warranty Booklet, or

simply call the Customer Service at

1-800-387-0100.
Maintaining your current address infor-

mation with smart will enable us to contact

you should important new information

about the vehicle, such as recalls, become

available.
If you sell your smart, please leave all lit-

erature with the vehicle to make it avail-

able to the next operator.
In the USA: If you bought this vehicle used,

be sure to send in the “Information Change

Card” found in the Warranty Information

Booklet.
In Canada: If you bought this vehicle used,

be sure to send in the “Notice of Pre‑Owned

Vehicle Purchase” found in the Warranty

Booklet, or call the Customer Service at

1-800-387-0100.

Operating your vehicle outside the USA

or Canada

If you plan to operate your vehicle in for-

eign countries, please be aware that:

R

Service facilities or replacement parts

may not be readily available.

R

The AC power sockets in some countries,

especially overseas, require different

plugs on the charging cable.

R

Charging stations may not be available.

>> Introduction.

15

Operating safety

G

WARNING

Some safety systems only function while the

drive system is switched on. You should

therefore never switch off the drive system

while driving.

G

WARNING

Work improperly carried out on electronic

components and associated software could

cause them to cease functioning. Because

the vehicle’s electronic components are

interconnected, any modifications made

may produce an undesired effect on other

systems. Electronic malfunctions could

seriously impair the operating safety of

your vehicle.
See an authorized electric drive smart cen-

ter for repairs or modifications to elec-

tronic components.
Improper work or modifications on other

vehicle systems could also have a negative

impact on the operating safety of the vehi-

cle.

G

WARNING

Heavy blows against the vehicle underbody

or tires/wheels, for example when running

over an obstacle, road debris or a pothole,

may cause serious damage and impair the

operating safety of your vehicle.
If you feel a sudden significant vibration

or ride disturbance, or you suspect that

damage to your vehicle has occurred, you

should turn on your hazard warning flash-

ers, carefully slow down, and drive with

caution to an area which is a safe distance

from the road.
Inspect the vehicle underbody and tires/

wheels for possible damage. If the vehicle

appears unsafe, have it towed to the nearest

authorized electric drive smart center or

other maintenance or repair facility that

is qualified to work on smart electric vehi-

cles for further inspection or repairs.

G

WARNING

A vehicle with an electric motor produces

significantly lower noise levels than a

vehicle with a combustion engine. Other

motorists or pedestrians, especially those

who are visually or hearing impaired, may

be unable to hear your vehicle while it is in

motion. This is particularly true when

driving at lower speeds and during parking

maneuvers. At all times, it is the respon-

sibility of the driver to be aware of their

surroundings, especially in these low

speed situations. Otherwise other road

users could be seriously or fatally injured.

Vehicles equipped with an Acoustic Vehi-

cle Indication* emit a certain noise. Thus,

your vehicle will be better noticed by other

road users at low speeds (

Y

page 48).

Danger of electric shock

The components of the drive system are

indicated by yellow warning labels to make

you aware of high voltage.
High‑voltage cables are orange‑colored.

G

WARNING

Due to the high-voltage technology, elec-

trical leads under high voltage are instal-

led in the vehicle. For this reason, work on

the vehicle may only be carried out by spe-

cially trained technicians.
For safety reasons, smart recommends all

work to be carried out by a smart service

16

>> Introduction.

* optional

partner which is qualified for smart elec-

tric drive.
Particular care should be taken involving

all areas which are in the vicinity of high

voltage parts, e.g. parts in the engine com-

partment. Orange-colored cables and their

respective sockets carry high voltage and

must not be damaged.
Serious injury or death can result if you:

R

remove the covers of components which

are labeled with a warning sticker.

R

handle components of the high-voltage

vehicle electrical system.

R

open the housing.

R

disconnect plug connectors.

R

come into contact with components or

orange-colored cables of the high-volt-

age vehicle electrical system following

an accident.

R

come into contact with orange-colored

cables or their damaged plug connectors.

R

come into contact with damaged compo-

nents of the high-voltage vehicle elec-

trical system.

Have the damaged orange-colored cables or

their damaged plug connectors replaced

immediately at an authorized electric

drive smart center. The service partner

must have the required knowledge and tools

to carry out the necessary work. For safety

reasons, smart recommends using a smart

center which is qualified for smart elec-

tric drive. Particularly for safety-rele-

vant work and work on safety-relevant vehi-

cle systems, servicing by an authorized

electric drive smart center is essential.
Do not remove the high-voltage battery of

the high-voltage vehicle electrical sys-

tem. Have the required work carried out by

an authorized electric drive smart center.

smart recommends that you use an author-

ized electric drive smart center.

G

WARNING

The high‑voltage battery of the drive sys-

tem is located under the vehicle’s under-

body. When the pressure inside the

high‑voltage battery exceeds a certain

value, for example in case of a vehicle fire,

inflammable gas will escape via a duct. The

inflammable gas escapes to an area under

the vehicle. This prevents the high‑voltage

battery from exploding.
Stay away from this area of the vehicle.

When you carry out common works like

replacing bulbs or checking coolant level,

make sure that

R

the ignition is switched off

R

the charging cable for the high-voltage

battery is disconnected.

Automatic switch-off of the high-volt-

age system

The high-voltage system will be automati-

cally switched off, in the event:

R

of an accident in which the restraint

systems are triggered

R

of a short circuit in the high-voltage

system is detected

R

that an electric connection in the high-

voltage system has been disconnected

This helps to avoid that you get in contact

with high-voltage.

High-voltage battery

G

WARNING

The high‑voltage battery of the drive sys-

tem is located under the vehicle’s under-

body. When the pressure inside the

high‑voltage battery exceeds a certain

value, for example in case of a vehicle fire,

inflammable gas will escape via a duct. The

inflammable gas escapes to an area under

>> Introduction.

17

Z

the vehicle. This prevents the high‑voltage

battery from exploding.
Stay away from this area of the vehicle.

High-voltage disconnect device

Your vehicle is equipped with a high-volt-

age disconnect device : to disable the

vehicle’s high-voltage system.

!

The high-voltage system must only be

switched off at vehicle standstill by

specially trained service engineers.

Otherwise the high-voltage system may

be damaged.

Proper use of the vehicle

Proper use of the vehicle requires that you

are familiar with the following informa-

tion and rules:

R

the safety precautions in this manual

R

the “Technical data” section in this man-

ual

R

traffic rules and regulations

R

motor vehicle laws and safety standards

G

WARNING

Various warning labels are attached to your

vehicle. These warning labels are intended

to make you and others aware of various

risks. You should not remove any of these

warning labels unless explicitly instruc-

ted to do so by information on the label

itself. Removal of any of these labels may

cause you and others to be unaware of cer-

tain risks which may result in an accident

and/or personal injury.

Problems with your vehicle

If you should experience a problem with

your vehicle, particularly one that you

believe may affect its safe operation, we

urge you to immediately contact an author-

ized electric drive smart center to have the

problem diagnosed and corrected if

required. Do not drive the vehicle if you

believe it may not be safely operated. If the

matter is not handled to your satisfaction,

please discuss the problem with the smart

center management, or if necessary contact

us at one of the following addresses:
In the USA:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada:
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario, M4G 4C9

Reporting safety defects

For the USA only: The following text is pub-

lished as required of manufacturers under

Title 49, Code of U.S. Federal Regulations,

Part 575 pursuant to the National Traffic

and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect

which could cause a crash or could cause

injury or death, you should immediately

inform the National Highway Traffic Safety

Administration (NHTSA) in addition to

notifying Mercedes-Benz USA LLC.
If NHTSA receives similar complaints, it

may open an investigation, and if it finds

18

>> Introduction.

that a safety defect exists in a group of

vehicles, it may order a recall and remedy

campaign. However, NHTSA cannot become

involved in individual problems between

you, your dealer, or Mercedes-Benz USA

LLC.
To contact NHTSA, you may call the Vehicle

Safety Hotline toll-free at 1-888-327-4236

(TTY: 1-800-424-9153); go to

http://www.safercar.gov ; or write to:

Administrator, NHTSA Headquarters, 1200

New Jersey Avenue, SE, West Building,

Washington, DC 20590. You can also obtain

other information about motor vehicle

safety from http://www.safercar.gov.

Vehicle data recording

Data recording

This vehicle is capable of recording diag-

nostic information relating to vehicle

operation, malfunctions, and user set-

tings. This may include information about

the performance or status of various sys-

tems, including but not limited to, engine,

throttle, steering or brake systems, that is

stored and can be read out with suitable

devices, particularly when the vehicle is

serviced. The data obtained is used to

properly diagnose and service your vehi-

cle or to further optimize and develop

vehicle functions.

Event data recorders

This vehicle is equipped with an event data

recorder (EDR). The main purpose of an EDR

is to record data that will assist in under-

standing how a vehicle’s systems performed

in certain crash or near crash-like situa-

tions, such as during air bag deployment or

when hitting a road obstacle. The EDR is

designed to record data related to vehicle

dynamics and safety systems for a short

period of time, typically 30 seconds or

less.

The EDR in this vehicle is designed to

record such data as:

R

how various systems in your vehicle are

operating

R

whether or not the driver and passenger

seat belts are fastened

R

how far (if at all) the driver is depress-

ing the accelerator and/or brake pedal

and

R

how fast the vehicle is traveling

This data can help provide a better under-

standing of the circumstances in which

crashes and injuries occur. NOTE: EDR data

is recorded by your vehicle only if a non-

trivial crash situation occurs; no data is

recorded by the EDR under normal driving

conditions and no personal data (e.g.,

name, gender, age, and crash location) are

recorded. However, other parties, such as

law enforcement, can combine the EDR data

with the type of personal identification

data routinely acquired during a crash

investigation.
To read data recorded by an EDR, special

equipment is required, and access to the

vehicle or the EDR is needed. In addition to

the vehicle manufacturer, other parties

that have the special equipment, such as

law enforcement, can read the information

by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal

matters as a tool in accident reconstruc-

tion, accident claims, and vehicle safety.

Since the Crash Data Retrieval CDR tool

that is used to extract data from the EDR is

commercially available, Mercedes-Benz

USA, LLC ("MBUSA") expressly disclaims

any and all liability arising from the

extraction of this information by unau-

thorized Mercedes-Benz personnel.
MBUSA will not share EDR data with others

without the consent of the vehicle owners

or, if the vehicle is leased, without the

consent of the lessee. Exceptions to this

representation include responses to sub-

poenas by law enforcement; by federal,

>> Introduction.

19

Z

state or local government; in connection

with or arising out of litigation involving

MBUSA or its subsidiaries and affiliates;

or, as required by law.
Warning: The EDR is a component of the

Restraint System Module. Tampering with,

altering, modifying or removing the EDR

component may result in a malfunction of

the Restraint System Module and other sys-

tems.
State laws or regulations regarding EDRs

that conflict with federal regulation are

pre-empted. This means that in the event of

such conflict, the federal regulation gov-

erns. As of February 2013, 13 states have

enacted laws relating to EDRs.

QR code for the rescue card

The QR codes are secured in the charge

socket flap and on the opposite side on the

B-pillar. In the event of an accident, res-

cue services can use the QR code to quickly

find the appropriate rescue card for your

vehicle. The current rescue card contains

the most important information about your

vehicle in a compact form, e.g. the routing

of the electric cables.
You can find more information under

https://portal.aftersales.i.daimler.com/

public/content/asportal/en/

communication/informationen_fuer/

QRCode.html.

Information on copyright

General information

Information on license for free and open-

source software used in your vehicle and

its electronic components is available on

the following website:
http://www.mercedes-benz.com/

opensource

20

>> Introduction.

>>

At

a

glance

.

Cockpit ........................................... 22
Instrument cluster (miles) .................. 23
Instrument cluster (kilometers) ........... 25
Center console .................................. 27
Overhead control panel ...................... 28
Door control panel ............................ 28

Cockpit

Function

Page

: Exterior lamp switch

64

; Steering wheel
= Instrument cluster

23

? Steering wheel paddle

shifters*

79

A Charge level gauge

81

B Power gauge

81

C Glove box

106

AUX/USB sockets*

96

D Overhead control panel

28

E Radio

95

F Center console switches

27

G Coin holder

106

Retractable soft top

switch

1

72

Function

Page

H Gear selector lever

79

I Starter switch

57

J Auxiliary power outlet

110

K Storage tray*

107

L Wiper switch

69

Cruise control switch*

97

Control lever (control

system)

83

M On-board Diagnostics

Socket (OBD)

213

N Horn
O Cruise control buttons*

97

P Door control panel

28

Q Inside door handle

54

1

cabriolet only.

22

Cockpit

>>

At

a

glance

.

* optional

Instrument cluster (miles)
Miles

Instrument cluster (U.S. vehicles)

Function

Page

: Speedometer
; Right indicator and warn-

ing lamp display

24

= Adjusting instrument

cluster illumination

82

Adjusting ambient light-

ing*

67

? Multifunction display

83

Function

Page

A Center indicator and

warning lamp display

24

B Resetting trip odometer

89

Resetting trip computer

90

C Left indicator and warn-

ing lamp display

24

Instrument cluster (miles)

23

>>

At

a

glance.

* optional

Indicator and warning lamps

Function

Page

: M Low‑beam head-

lamp indicator

lamp

64,

171

; # Left turn signal

indicator lamp

66,

172

= ÷ ESP

®

warning lamp

170

? ! Right turn signal

indicator lamp

66,

172

A D EPS warning lamp

170

B þ Drive diagnostics

indicator lamp

173

C ò ABS indicator lamp

167

D $ Brake warning lamp

167

E þ Drive diagnostics

warning lamp

173

Function

Page

F ? Coolant tempera-

ture warning lamp

172

G N High-voltage bat-

tery warning lamp

171

H # 12-volt battery

indicator lamp

171

I 6 SRS indicator lamp

169

J 7 Seat belt telltale

168

K h Combination low

tire pressure/TPMS

malfunction tell-

tale*

173

L K High‑beam head-

lamp indicator

lamp

66,

171

24

Instrument cluster (miles)

>>

At

a

glance.

* optional

Instrument cluster (kilometers)
Kilometers

Instrument cluster (Canada vehicles)

Function

Page

: Speedometer
; Right indicator and warn-

ing lamp display

26

= Adjusting instrument

cluster illumination

82

Adjusting ambient light-

ing*

67

? Multifunction display

83

Function

Page

A Center indicator and

warning lamp display

26

B Resetting trip odometer

89

Resetting trip computer

90

C Left indicator and warn-

ing lamp display

26

Instrument cluster (kilometers)

25

>>

At

a

glance.

* optional

Indicator and warning lamps

Function

Page

: M Low‑beam head-

lamp indicator

lamp

64,

171

; # Left turn signal

indicator lamp

66,

172

= ÷ ESP

®

warning lamp

170

? ! Right turn signal

indicator lamp

66,

172

A D EPS warning lamp

170

B þ Drive diagnostics

indicator lamp

173

C ! ABS indicator lamp

167

D J Brake warning lamp

167

E þ Drive diagnostics

warning lamp

173

Function

Page

F ? Coolant tempera-

ture warning lamp

172

G N High-voltage bat-

tery warning lamp

171

H # 12-volt battery

indicator lamp

171

I 6 SRS indicator lamp

169

J 7 Seat belt telltale

168

K h Combination low

tire pressure/TPMS

malfunction tell-

tale*

173

L K High‑beam head-

lamp indicator

lamp

66,

171

26

Instrument cluster (kilometers)

>>

At

a

glance.

* optional

Center console

Function

Page

: Charge level gauge

81

; Power gauge

81

= Air conditioning with

climate control

99

? Radio

95

A Drawer

107

B Switching seat heating*

on/off

60

C Restarting TPMS button

130

D Switching tow-away pro-

tection*/interior motion

sensor* on/off

49

E Central unlocking switch

53

Function

Page

F Hazard warning flasher

switch

68

G Central locking switch

53

H Switching front fog

lamps* on/off

67

I Storage tray*

107

J Gear selector lever

79

K Starter switch

57

L Parking brake lever

77

M Coin holder

106

Retractable soft top

switch

2

72

2

cabriolet only.

Center console

27

>>

At

a

glance

.

* optional

Overhead control panel

Function

Page

: Passenger front air bag

off indicator lamp

41,

166

; Switching interior light-

ing on/off

68

= Interior rear view mirror

61

Door control panel

Function

Page

: Inside door handle

54

; Adjusting exterior rear

view mirrors

61

= Opening and closing

passenger side window

75

? Opening and closing

driver’s side window

75

28

Door control panel

>>

At

a

glance.