Mazda 2 (2017 year). Instruction - part 37
6–66
Maintenance and Care
Appearance Care
Exterior Care
The paintwork on your Mazda represents
the latest technical developments in
composition and methods of application.
Environmental hazards, however, can
harm the paint's protective properties, if
proper care is not taken.
Here are some examples of possible
damage, with tips on how to prevent them.
Etching Caused by Acid Rain or
Industrial Fallout
Occurrence
Industrial pollutants and vehicle emissions
drift into the air and mix with rain or dew
to form acids. These acids can settle on a
vehicle's
¿ nish. As the water evaporates,
the acid becomes concentrated and can
damage the
¿ nish.
And the longer the acid remains on the
surface, the greater the chance is for
damage.
Prevention
It is necessary to wash and wax your
vehicle to preserve its
¿ nish according to
the instructions in this section. These steps
should be taken immediately after you
suspect that acid rain has settled on your
vehicle's
¿ nish.
Damage Caused by Bird Dropping,
Insects, or Tree Sap
Occurrence
Bird droppings contain acids. If these
are not removed they can eat away the
clear and colour base coat of the vehicle's
paintwork.
When insects stick to the paint surface and
decompose, corrosive compounds form.
These can erode the clear and colour base
coat of the vehicle's paintwork if they are
not removed.
Tree sap will harden and adhere
permanently to the paint
¿ nish. If you
scratch the sap off while it is hard, some
vehicle paint could come off with it.
Prevention
It is necessary to have your Mazda washed
and waxed to preserve its
¿ nish according
to the instructions in this section. This
should be done as soon as possible.
Bird droppings can be removed with a soft
sponge and water. If you are travelling and
these are not available, a moistened tissue
may also take care of the problem. The
cleaned area should be waxed according to
the instructions in this section.
Insects and tree sap are best removed with
a soft sponge and water or a commercially
available chemical cleaner.
Another method is to cover the affected
area with dampened newspaper for one to
two hours. After removing the newspaper,
rinse off the loosened debris with water.
6–67
Maintenance and Care
Appearance Care
Water Marks
Occurrence
Rain, fog, dew, and even tap water can
contain harmful minerals such as salt and
lime. If moisture containing these minerals
settles on the vehicle and evaporates, the
minerals will concentrate and harden to
form white rings. The rings can damage
your vehicle's
¿ nish.
Prevention
It is necessary to wash and wax your
vehicle to preserve its
¿ nish according to
the instructions in this section. These steps
should be taken immediately after you
¿ nd
water marks on your vehicle's
¿ nish.
Paint Chipping
Occurrence
Paint chipping occurs when gravel thrown
in the air by another vehicle's tyres hits
your vehicle.
How to avoid paint chipping
Keeping a safe distance between you and
the vehicle ahead reduces the chances
of having your paint chipped by
À ying
gravel.
NOTE
The paint chipping zone varies
with the speed of the vehicle. For
example, when travelling at 90 km/h
(56 mph), the paint chipping zone is
50 m (164 ft).
In low temperatures a vehicle's
¿ nish
hardens. This increases the chance of
paint chipping.
Chipped paint can lead to rust
forming on your Mazda. Before this
happens, repair the damage by using
Mazda touch-up paint according
to the instructions in this section.
Failure to repair the affected area
could lead to serious rusting and
expensive repairs.
Follow all label and container directions
when using a chemical cleaner or polish.
Read all warnings and cautions.
6–68
Maintenance and Care
Appearance Care
Maintaining the Finish
Washing
CAUTION
When the wiper lever is in the
position and the ignition is switched
ON, the wipers may move
automatically in the following cases:
If the windscreen above the rain
sensor is touched or wiped with a
cloth.
If the windscreen is struck with a
hand or other object from either
outside or inside the vehicle.
Keep hands and scrapers clear of the
windscreen when the wiper lever is
in the
position and the ignition
is switched ON as
¿ ngers could be
pinched or the wipers and wiper
blades damaged when the wipers
activate automatically.
If you are going to clean the
windscreen, be sure the wipers are
turned off completely (when it is
most likely that the engine is left
running) this is particularly important
when clearing ice and snow.
Do not spray water in the engine
compartment. Otherwise, it could
result in engine-starting problems or
damage to electrical parts.
When washing and waxing the
vehicle, be careful not to apply
excessive force to any single area
of the vehicle roof or the aerial.
Otherwise, you could dent the
vehicle or damage the aerial.
To help protect the
¿ nish from rust
and deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.
If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.
Scratches occur on the paint surface when:
The vehicle is washed without
¿ rst
rinsing off dirt and other foreign matter.
The vehicle is washed with a rough, dry,
or dirty cloth.
The vehicle is washed at a car wash that
uses brushes that are dirty or too stiff.
Cleansers or wax containing abrasives
are used.
NOTE
Mazda is not responsible for
scratches caused by automatic car
washes or improper washing.
Scratches are more noticeable on
vehicles with darker paint
¿ nishes.
To minimize scratches on the vehicle's
paint
¿ nish:
Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.
Use plenty of lukewarm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.
Rub gently when washing or drying the
vehicle.
Take your vehicle only to a car wash
that keeps its brushes well maintained.
Do not use abrasive cleansers or wax
that contain abrasives.
6–69
Maintenance and Care
Appearance Care
CAUTION
Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or anodised
aluminium parts. This may damage
the protective coating; also, cleaners
and detergents may discolour or
deteriorate the paint.
(With detachable aerial)
To prevent damaging the aerial,
remove it before entering a car wash
facility or passing beneath a low
overhead clearance.
Pay special attention to removing salt, dirt,
mud, and other foreign material from the
underside of the wings, and make sure the
drain holes in the lower edges of the doors
and rocker panels are clean.
Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits
can damage the
¿ nish if not removed
immediately. When prompt washing with
plain water is ineffective, use a mild soap
made for use on vehicles.
Thoroughly rinse off all soap with
lukewarm or cold water. Do not allow
soap to dry on the
¿ nish.
After washing the vehicle, dry it with a
clean chamois to prevent water spots from
forming.
WARNING
Dry off brakes that have become
wet by driving slowly, releasing the
accelerator pedal and lightly applying
the brakes several times until the brake
performance returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the
vehicle pulling to one side when
braking could result in a serious
accident. Light braking will indicate
whether the brakes have been affected.
When using an automatic car wash
Retract the door mirrors.
The automatic car wash brushes could
reduce the paint lustre or hasten paint
deterioration.
When using a high water pressure car
wash
High water temperature and high water
pressure car washers are available
depending on the type of car wash
machine. If the car washer nozzle is
put too close to the vehicle, the force of
the spray could damage or deform the
molding, affect the sealability of parts,
and allow water to penetrate the interior.
Keep a suf
¿ cient space (30 cm (12 in) or
more) between the nozzle and the vehicle.
In addition, do not spend too much time
spraying the same area of the vehicle, and
be very careful when spraying between
gaps in doors and around windows.
6–70
Maintenance and Care
Appearance Care
Waxing
Your vehicle needs to be waxed when
water no longer beads on the
¿ nish.
Always wash and dry the vehicle before
waxing it. In addition to the vehicle body,
wax the metal trim to maintain its lustre.
1. Use wax which contains no abrasives.
Waxes containing abrasive will remove
paint and could damage bright metal
parts.
2. Use a good grade of natural wax for
metallic, mica, and solid colours.
3. When waxing, coat evenly with the
sponge supplied or a soft cloth.
4. Wipe off the wax with a soft cloth.
NOTE
A spot remover to remove oil, tar, and
similar materials will usually also take
off the wax. Rewax these areas even if
the rest of the vehicle does not need it.
Paint Damage Touch-up
Repair damage to the
¿ nish caused by
stone chipping, damage during parking
etc., by using Mazda touch-up paint before
rust begins to form. First, remove the dirt
and grease with a clean soft cloth.
If rust has already begun to form:
1. Remove rust completely with
sandpaper.
2. Wipe with a clean soft cloth.
3. Apply rust preventive primer to the
area.
4. After drying it completely, apply a
suitable top coat material to the area.
Of course there will be no problem if
you assign the work to an expert repairer,
we recommend an Authorised Mazda
Repairer.
Cavity Protection
Cavities are treated for protection at the
factory, but additional protective treatment
after the vehicle has been put into use will
extend the life of the body.
We recommend that you consult an expert
repairer, we recommend an Authorised
Mazda Repairer concerning this additional
precaution.
Bright-Metal Maintenance
Use tar remover to remove road tar and
insects. Never do this with a knife or
similar tool.
To prevent corrosion on bright-
metal surfaces, apply wax or chrome
preservative and rub it to a high lustre.
During cold weather or in coastal areas,
cover bright-metal parts with a coating
of wax or preservative heavier than
usual. It would also help to coat them
with noncorrosive petroleum jelly or
some other protective compound.
CAUTION
Do not use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on chrome-
plated or anodised aluminium parts. This
may result in damage to the protective
coating and cause discolouration or
paint deterioration.
6–71
Maintenance and Care
Appearance Care
*Some models.
Undercoating
This special coating is applied to the
critical parts of the underside to protect
vehicles from damage caused by
chemicals or stones. This coating is liable
to be damaged with time. Check this
coating periodically.
Should repairs be necessary, consult
an expert repairer, we recommend an
Authorised Mazda Repairer. They are well
informed on how repairs should be made.
Aluminium Wheel Maintenance
*
A protective coating is provided over the
aluminium wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than mild
detergent. Before using any detergent,
verify the ingredients. Otherwise, the
product could discolour or stain the
aluminium wheels.
NOTE
Do not use a wire brush or any
abrasive cleaner, polishing
compound, or solvent on aluminium
wheels. They may damage the
coating.
Always use a sponge or soft cloth to
clean the wheels.
Rinse the wheels thoroughly with
lukewarm or cold water. Also, be
sure to clean the wheels after driving
on dusty or salted roads to help
prevent corrosion.
Avoid washing your vehicle in an
automatic car wash that uses high-
speed or hard brushes.
(16-inch wheel vehicle)
If your aluminium wheels lose
lustre, apply wax which contains no
polishing powder.
6–72
Maintenance and Care
Appearance Care
Plastic Part Maintenance
When cleaning the plastic lenses of
the lights, do not use petrol, paraf
¿ n,
recti
¿ ed spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolour or damage the
surfaces resulting in a signi
¿ cant loss
in functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents,
À ush with water
immediately.
If plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or
À uids such as petrol,
oil, engine coolant, or battery
À uid, it
could cause discolouration, staining,
or paint peeling. Wipe off any such
chemical agents or
À uids using a soft
cloth immediately.
High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.
Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result
in deformation of plastic parts or paint
damage.
Interior Care
WARNING
Do not spray water into the vehicle
cabin:
Spraying water into the vehicle cabin
is dangerous as electrical devices such
as the audio and switches could get wet
resulting in a malfunction or vehicle
¿ re.
NOTE
Do not wipe the interior using
alcohol, chlorine bleach, or organic
solvents such as thinner, benzene,
and petrol. Otherwise, it may cause
discolouration or stains.
Rubbing hard with a stiff brush or
cloth may cause damage.
If the vehicle interior becomes soiled
by any of the following, wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discolouration, stains, cracks, or peeling
of the coating, and it will make it hard to
wipe off later.
Beverage or fragrance
Grease or oil
Soiling
6–73
Maintenance and Care
Appearance Care
*Some models.
Seat Belt Maintenance
1. Clean the soiled area by lightly dabbing
it with a soft cloth soaked in a mild
detergent (approx. 5%) diluted with
water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
3. Before retracting seat belts which have
been pulled out for cleaning, dry them
off thoroughly and make sure there is
no remaining moisture on them.
WARNING
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorised Mazda Repairer:
If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for
cleaning the seat belts or they become
stained or bleached, there is the
possibility of them becoming weakened
and as a result, they may not function
at their full capacity which could cause
serious injury or death.
NOTE
Clean seat belts diligently if they get
dirty. Leaving them uncleaned will make
it dif
¿ cult to clean them later, and it may
affect the smooth retracting of the seat
belt.
Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
Upholstery Maintenance
1. Clean the soiled area by lightly dabbing
it with a soft cloth soaked in a mild
detergent (approx. 5%) diluted with
water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
Leather Upholstery Maintenance
*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth
and allow the leather to further dry in
a well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
6–74
Maintenance and Care
Appearance Care
*Some models.
NOTE
Because genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
To maintain the quality for as long
as possible, periodical maintenance,
about twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or
hair dressing items
If the leather upholstery gets wet,
promptly remove moisture with a
dry cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration
and shrinkage. When parking the
car under direct sunlight for long
periods, shade the interior using
sunshades.
Do not leave vinyl products on
the leather upholstery for long
periods. They may affect the leather
quality and colouring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discolouration, stains,
cracks or peeling of the coating.
Instrument Panel Top
Maintenance
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent
(approx. 5%) diluted with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
Active Driving Display
Maintenance
*
The combiner and mirror surface have
a special coating. When cleaning it, do
not use a hard cloth, a cloth with a rough
surface, or cleaning detergent. Use a
¿ ne-
textured, soft cloth.
If a chemical solvent gets on the combiner
or mirror surface, wipe it off immediately.
Otherwise, they could be damaged and the
surface coating could be scratched.
6–75
Maintenance and Care
Appearance Care
Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent
(approx. 5 %) diluted with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy
¿ lm, clean them with
glass cleaner. Follow the directions on the
container.
CAUTION
Do not scrape or scratch the inside of
the window glass. It could damage
the thermal
¿ laments and the aerial
lines.
When washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water, gently
wiping the thermal
¿ laments and the
aerial lines.
Use of glass cleaning products could
damage the thermal
¿ laments and the
aerial lines.
MEMO
6–76
7–1
*Some models.
7–1
7
If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency ................... 7-2
Parking in an Emergency ............... 7-2
Roadside Emergency Triangle
Retaining Strap (Hatchback)
*
......... 7-2
Flat Tyre ............................................... 7-3
Spare Tyre and Tool Storage .......... 7-3
Emergency Flat Tyre Repair
Kit
*
................................................. 7-9
Changing a Flat Tyre
(With Spare Tyre) ......................... 7-16
Battery Runs Out .............................. 7-24
Jump-Starting ............................... 7-24
Emergency Starting .......................... 7-27
Starting a Flooded Engine
(SKYACTIV-G 1.3 and
SKYACTIV-G 1.5 ) ...................... 7-27
Push-Starting ................................ 7-27
Running Out of Fuel
(SKYACTIV-D 1.5) ..................... 7-28
Overheating ....................................... 7-29
Overheating .................................. 7-29
Emergency Towing ............................ 7-31
Towing Description ...................... 7-31
Towing/Tiedown Hooks ............... 7-32
Warning/Indicator Lights and Warning
Sounds ................................................ 7-35
If a Warning Light Turns On or
Flashes .......................................... 7-35
Message Indicated on Display
*
.... 7-48
Warning Sound is Activated ......... 7-50
When Liftgate/Boot Lid Cannot be
Opened ............................................... 7-55
When Liftgate/Boot Lid Cannot be
Opened ......................................... 7-55
Active Driving Display Does Not
Operate ............................................... 7-57
If the Active Driving Display does not
operate .......................................... 7-57
7–2
If Trouble Arises
Parking in an Emergency
*Some models.
Parking in an Emergency
The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.
The hazard warning lights warn other
drivers that your vehicle is a traf
¿ c hazard
and that they must take extreme caution
when near it.
Depress the hazard warning
À asher and
all the direction indicators will
À ash. The
hazard warning indicator lights in the
instrument cluster
À ash simultaneously.
NOTE
The direction indicators do not work
when the hazard warning lights are
on.
Check local regulations about the use
of hazard warning lights while the
vehicle is being towed to verify that
it is not in violation of the law.
Roadside Emergency
Triangle Retaining Strap
(Hatchback)
*
Keep the roadside emergency triangle in
the right side trim and secure it with the
strap.
Strap
7–3
If Trouble Arises
Flat Tyre
Spare Tyre and Tool Storage
NOTE
Your vehicle may or may not be equipped with a spare tyre, jack, and wheel brace. For
details, consult an Authorised Mazda Repairer.
7–4
If Trouble Arises
Flat Tyre
Spare tyre and tools are stored in the locations illustrated in the diagram.
Jack
Tool bag
Spare tyre
Towing eyelet
Jack point attachment
Spare tyre hold-down bolt
(Type B)
Saloon
(Type A)
Wheel brace
*1
*
1
The jack point attachment can be used by vehicle repair shops and road assistance services.
Consult an Authorised Mazda Repairer for details.
Jack lever
Some models.
Screwdriver
Wrench
Jack
Tool bag
Spare tyre
Towing eyelet
Jack point attachment
Spare tyre hold-down bolt
*
1
Wheel brace
Jack lever
Screwdriver
Wrench
7–5
If Trouble Arises
Flat Tyre
Towing eyelet
Spare
tyre
Jack
Spare tyre hold-down bolt
Tool bag
With spare tyre
Towing eyelet
Jack lever
Jack
Without spare tyre
Hatchback
Emergency Flat Tyre
Repair Kit
Wheel brace
Some models.
Wheel brace
Jack lever
Screwdriver
Wrench
