Mercury Villager (2002 year). Instruction - page 1

Introduction

4

Instrument Cluster

10

Warning and control lights

10

Gauges

15

Entertainment Systems

20

AM/FM stereo cassette (CD changer compatible)

20

AM/FM stereo cassette with CD

39

Rear seat controls

50

CD changer

53

Climate Controls

58

Manual heating and air conditioning

58

Electronic automatic temperature control

63

Lights

74

Headlamps

74

Turn signal control

76

Bulb replacement

77

Driver Controls

83

Windshield wiper/washer control

83

Steering wheel adjustment

85

Power windows

87

Mirrors

89

Speed control

90

Message center

99

Locks and Security

108

Keys

108

Locks

108

Anti-theft system

109

Table of Contents

1

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Seating and Safety Restraints

115

Seating

115

Safety restraints

129

Air bags

136

Child restraints

141

Driving

155

Starting

155

Brakes

158

Transmission operation

162

Vehicle loading

167

Trailer towing

169

Recreational towing

172

Roadside Emergencies

173

Getting roadside assistance

173

Hazard flasher switch

174

Fuel pump shut-off switch

174

Fuses and relays

175

Changing tires

182

Jump starting

188

Wrecker towing

193

Customer Assistance

194

The dispute settlement board

197

Utilizing the mediation/arbitration

200

Getting assistance outside the U.S. and Canada

200

Ordering additional owner’s literature

201

Reporting safety defects (U.S. only)

202

Table of Contents

2

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Cleaning

203

Maintenance and Specifications

209

Hood

210

Engine compartment

211

Engine oil

212

Battery

215

Fuel information

221

Air filter(s)

234

Part numbers

239

Refill capacities

239

Lubricant specifications

240

Engine data

241

Vehicle dimensions

242

Accessories

245

Index

248

All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.

Copyright © 2002 Ford Motor Company

Table of Contents

3

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The following warning may be required by California law:

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals known to the State

of California to cause cancer and birth defects or other reproductive
harm. In addition, certain fluids contained in vehicles and certain products
of component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.

CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Mexico: www.ford.com.mx
• In Australia: www.ford.com.au

Introduction

4

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Additional owner information is given in separate publications.

This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.

Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.

Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the

engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch
in the Roadside emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.

Introduction

5

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Protecting the environment

We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.

BREAKING-IN YOUR VEHICLE

There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.

SPECIAL NOTICES

Emission warranty

The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.

Introduction

6

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Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic
controls.

By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which

can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.

Please read the section Air bag in the Seating and safety
restraints
chapter. Failure to follow the specific warnings and

instructions could result in personal injury.

Front seat mounted rear-facing child or baby seats should
NEVER be used in front of a passenger side air bag.

Introduction

7

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These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Air Bag-Front

Air Bag-Side

Child Seat

Child Seat Installation
Warning

Child Seat Tether
Anchorage

Brake System

Anti-Lock Brake System

Brake Fluid -
Non-Petroleum Based

Traction Control

AdvanceTrac

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Windshield
Defrost/Demist

Rear Window
Defrost/Demist

Power Windows
Front/Rear

Introduction

8

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Vehicle Symbol Glossary

Power Window Lockout

Child Safety Door
Lock/Unlock

Interior Luggage
Compartment Release
Symbol

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant
Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames,
or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid
Level

MAX

MIN

Emission System

Engine Air Filter

Passenger Compartment
Air Filter

Jack

Check fuel cap

Low tire warning

Introduction

9

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WARNING LIGHTS AND CHIMES

Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.

Standard analog instrument cluster

Optional electronic instrument cluster

Service engine soon

Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The light may illuminate without a
driveability concern being noted. The vehicle will usually be drivable and
will not require towing.

km/h

0

10

20

30

40

50 60

70

80

90

100

MPH

TRIP A

RPM x 1000

20

40

60

80 100

120

140

160

0

1

2

3

4

5

6

7

8

F

H

C

E

CRUISE SET

P

R N D 2

P

1

SERVICE

ENGINE

SOON

ABS

AIR

BAG

ABS

O/D

OFF

OUTSIDE TEMP

INST ECONOMY
AVG. ECONOMY

TO EMPTY

P

R N D 2 1

FUEL DOOR

UNLEADED FUEL ONLY

CRUISE

MPH

km/h

km

F

E

H

C

1/2

N

O

R

M

A

L

0

1

2

3

4

5

6

7

8

P

!

BRAKE

X 1000
RPM

TRIP 1

TRIP 2

˚F ˚C
MILES/BAL
L/100 km

SERVICE

ENGINE

SOON

Instrument Cluster

10

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Light turns on solid:

Temporary malfunctions may cause the light to illuminate. Examples are:

1. The vehicle has run out of fuel.

2. Poor fuel quality or water in the fuel.

3. The fuel cap may not have been properly installed and securely
tightened.

These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.

If the light remains on, have your vehicle serviced at the first available
opportunity.

Light is blinking:

Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.

Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior

floor coverings or other vehicle components, possibly causing a fire.

Brake system warning
• Standard analog instrument
cluster

• Optional electronic instrument
cluster

P

!

BRAKE

Instrument Cluster

11

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To confirm the brake system warning light is functional, it will
momentarily illuminate when the ignition is turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to START position, the light will momentarily illuminate prior to
reaching the START position). It also illuminates if the parking brake is
engaged. If the brake system warning light does not illuminate as
described, seek service immediately. Illumination after the parking brake
is released indicates low brake fluid level or a brake system malfunction
and the brake system should be serviced immediately by a qualified
technician. Refer to Brakes in the Driving chapter for more information.

Anti-lock brake system (ABS) (if equipped)

To confirm the anti-lock brake
system (ABS) warning light is
functional it will momentarily
illuminate when the ignition is
turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to the START position, the light will momentarily illuminate just
prior to reaching the START position). If the light remains on, continues
to flash or fails to illuminate, have the ABS serviced immediately. If the
ABS light remains on, it means the anti-lock brake system has
malfunctioned and is disabled, however, the normal brake system will
still function unless the brake warning light also remains illuminated and
parking brake is off. Refer to Brakes in the Driving chapter for more
information.

Safety belt

Illuminates to remind you to fasten
your safety belts. For more
information, refer to the Seating
and safety restraints
chapter.

Air bag readiness
• Standard analog instrument
cluster

ABS

Instrument Cluster

12

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• Optional electronic instrument
cluster

Illuminates to confirm that the air bags are operational. If the light fails
to illuminate, continues to flash or remains on, have the system serviced
immediately.

Charging system

Illuminates when the battery is not
charging properly.

Engine oil pressure

Illuminates when the oil pressure
falls below the normal range. Check
the oil level and add oil if needed.
Refer to Engine oil in the
Maintenance and specifications chapter.

Low fuel

Illuminates when the fuel level in
the fuel tank is at, or near, empty
(refer to Fuel gauge in this chapter
for more information).

Low washer fluid

Illuminates when the windshield
washer fluid is low.

Speed control
• Standard analog instrument
cluster

The “CRUISE” light comes on when
the ON control is pressed.

AIR

BAG

CRUISE SET

Instrument Cluster

13

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The “SET” light comes on when either the COAST/SET or RES/ACCEL
controls are pressed. The “SET” light turns off when the cruise cancel
control is pressed or the brake is applied. Both the “CRUISE” and “SET”
lights turn off when the OFF control is pressed or the ignition is turned
to the OFF position.
• Optional electronic instrument
cluster

This light comes on when either the
COAST/SET or RES/ACCEL controls are pressed. It turns off when the
cruise cancel control is pressed, the brake is applied or the ignition is
turned to the OFF position.

O/D off

Illuminates when the overdrive
function has been turned OFF using
the Transmission Control Switch
(TCS) on the gearshift. If the light
does not come on or the light flashes steadily, have your vehicle serviced
as soon as possible, damage to the transmission could occur.

Door ajar
• Standard analog instrument
cluster

• Optional electronic instrument
cluster

Illuminates when any door is open (or not fully closed).

Turn signals

Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out bulb.

CRUISE

O/D

OFF

Instrument Cluster

14

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High beams

Illuminates when the high beam
headlamps are turned on.

Safety belt warning chime

Sounds to remind you to fasten your safety belts.

Headlamps on warning chime

Sounds when the headlamps or parking lamps are on, the key is removed
from the ignition and the driver’s door is opened.

Key-in-ignition warning chime

Sounds when the key is left in the ignition and the driver’s door is
opened.

GAUGES

Standard analog instrument cluster gauges

km/h

0

10

20

30

40

50 60

70

80

90

100

MPH

TRIP A

RPM x 1000

20

40

60

80 100

120

140

160

0

1

2

3

4

5

6

7

8

F

H

C

E

CRUISE SET

P

R N D 2

P

1

Instrument Cluster

15

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Optional electronic instrument cluster gauges

Engine coolant temperature gauge

Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the “H” and “C”). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer to Engine coolant in the Maintenance
and specifications
chapter.

This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level or mixture, the
gauge indication will not be accurate.

Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling

system can burn you badly.

• Standard analog instrument

cluster

ABS

AIR

BAG

SERVICE

ENGINE

SOON

ABS

O/D

OFF

OUTSIDE TEMP

INST ECONOMY
AVG. ECONOMY

TO EMPTY

P

R N D 2 1

FUEL DOOR

UNLEADED FUEL ONLY

CRUISE

MPH

km/h

km

F

E

H

C

1/2

N

O

R

M

A

L

0

1

2

3

4

5

6

7

8

P

!

BRAKE

X 1000
RPM

TRIP 1

TRIP 2

˚F ˚C
MILES/BAL
L/100 km

H

C

Instrument Cluster

16

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