Mercury Villager (2002 year). Instruction - page 1
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Introduction
4
Instrument Cluster
10
Warning and control lights
10
Gauges
15
Entertainment Systems
20
AM/FM stereo cassette (CD changer compatible)
20
AM/FM stereo cassette with CD
39
Rear seat controls
50
CD changer
53
Climate Controls
58
Manual heating and air conditioning
58
Electronic automatic temperature control
63
Lights
74
Headlamps
74
Turn signal control
76
Bulb replacement
77
Driver Controls
83
Windshield wiper/washer control
83
Steering wheel adjustment
85
Power windows
87
Mirrors
89
Speed control
90
Message center
99
Locks and Security
108
Keys
108
Locks
108
Anti-theft system
109
Table of Contents
1
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Seating and Safety Restraints
115
Seating
115
Safety restraints
129
Air bags
136
Child restraints
141
Driving
155
Starting
155
Brakes
158
Transmission operation
162
Vehicle loading
167
Trailer towing
169
Recreational towing
172
Roadside Emergencies
173
Getting roadside assistance
173
Hazard flasher switch
174
Fuel pump shut-off switch
174
Fuses and relays
175
Changing tires
182
Jump starting
188
Wrecker towing
193
Customer Assistance
194
The dispute settlement board
197
Utilizing the mediation/arbitration
200
Getting assistance outside the U.S. and Canada
200
Ordering additional owner’s literature
201
Reporting safety defects (U.S. only)
202
Table of Contents
2
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Cleaning
203
Maintenance and Specifications
209
Hood
210
Engine compartment
211
Engine oil
212
Battery
215
Fuel information
221
Air filter(s)
234
Part numbers
239
Refill capacities
239
Lubricant specifications
240
Engine data
241
Vehicle dimensions
242
Accessories
245
Index
248
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2002 Ford Motor Company
Table of Contents
3
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The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals known to the State
of California to cause cancer and birth defects or other reproductive
harm. In addition, certain fluids contained in vehicles and certain products
of component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Mexico: www.ford.com.mx
• In Australia: www.ford.com.au
Introduction
4
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Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch in the Roadside emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Introduction
5
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Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.
Introduction
6
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Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the section Air bag in the Seating and safety
restraints chapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Front seat mounted rear-facing child or baby seats should
NEVER be used in front of a passenger side air bag.
Introduction
7
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety Belt
Air Bag-Front
Air Bag-Side
Child Seat
Child Seat Installation
Warning
Child Seat Tether
Anchorage
Brake System
Anti-Lock Brake System
Brake Fluid -
Non-Petroleum Based
Traction Control
AdvanceTrac
Master Lighting Switch
Hazard Warning Flasher
Fog Lamps-Front
Fuse Compartment
Fuel Pump Reset
Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
Power Windows
Front/Rear
Introduction
8
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Vehicle Symbol Glossary
Power Window Lockout
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Symbol
Panic Alarm
Engine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When Hot
Battery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive Gas
Fan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
MAX
MIN
Emission System
Engine Air Filter
Passenger Compartment
Air Filter
Jack
Check fuel cap
Low tire warning
Introduction
9
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard analog instrument cluster
Optional electronic instrument cluster
Service engine soon
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The light may illuminate without a
driveability concern being noted. The vehicle will usually be drivable and
will not require towing.
km/h
0
10
20
30
40
50 60
70
80
90
100
MPH
TRIP A
RPM x 1000
20
40
60
80 100
120
140
160
0
1
2
3
4
5
6
7
8
F
H
C
E
CRUISE SET
P
R N D 2
P
1
SERVICE
ENGINE
SOON
ABS
AIR
BAG
ABS
O/D
OFF
OUTSIDE TEMP
INST ECONOMY
AVG. ECONOMY
TO EMPTY
P
R N D 2 1
FUEL DOOR
UNLEADED FUEL ONLY
CRUISE
MPH
km/h
km
F
E
H
C
1/2
N
O
R
M
A
L
0
1
2
3
4
5
6
7
8
P
!
BRAKE
X 1000
RPM
TRIP 1
TRIP 2
˚F ˚C
MILES/BAL
L/100 km
SERVICE
ENGINE
SOON
Instrument Cluster
10
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Light turns on solid:
Temporary malfunctions may cause the light to illuminate. Examples are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Brake system warning
• Standard analog instrument
cluster
• Optional electronic instrument
cluster
P
!
BRAKE
Instrument Cluster
11
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To confirm the brake system warning light is functional, it will
momentarily illuminate when the ignition is turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to START position, the light will momentarily illuminate prior to
reaching the START position). It also illuminates if the parking brake is
engaged. If the brake system warning light does not illuminate as
described, seek service immediately. Illumination after the parking brake
is released indicates low brake fluid level or a brake system malfunction
and the brake system should be serviced immediately by a qualified
technician. Refer to Brakes in the Driving chapter for more information.
Anti-lock brake system (ABS) (if equipped)
To confirm the anti-lock brake
system (ABS) warning light is
functional it will momentarily
illuminate when the ignition is
turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to the START position, the light will momentarily illuminate just
prior to reaching the START position). If the light remains on, continues
to flash or fails to illuminate, have the ABS serviced immediately. If the
ABS light remains on, it means the anti-lock brake system has
malfunctioned and is disabled, however, the normal brake system will
still function unless the brake warning light also remains illuminated and
parking brake is off. Refer to Brakes in the Driving chapter for more
information.
Safety belt
Illuminates to remind you to fasten
your safety belts. For more
information, refer to the Seating
and safety restraints chapter.
Air bag readiness
• Standard analog instrument
cluster
ABS
Instrument Cluster
12
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• Optional electronic instrument
cluster
Illuminates to confirm that the air bags are operational. If the light fails
to illuminate, continues to flash or remains on, have the system serviced
immediately.
Charging system
Illuminates when the battery is not
charging properly.
Engine oil pressure
Illuminates when the oil pressure
falls below the normal range. Check
the oil level and add oil if needed.
Refer to Engine oil in the
Maintenance and specifications chapter.
Low fuel
Illuminates when the fuel level in
the fuel tank is at, or near, empty
(refer to Fuel gauge in this chapter
for more information).
Low washer fluid
Illuminates when the windshield
washer fluid is low.
Speed control
• Standard analog instrument
cluster
The “CRUISE” light comes on when
the ON control is pressed.
AIR
BAG
CRUISE SET
Instrument Cluster
13
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The “SET” light comes on when either the COAST/SET or RES/ACCEL
controls are pressed. The “SET” light turns off when the cruise cancel
control is pressed or the brake is applied. Both the “CRUISE” and “SET”
lights turn off when the OFF control is pressed or the ignition is turned
to the OFF position.
• Optional electronic instrument
cluster
This light comes on when either the
COAST/SET or RES/ACCEL controls are pressed. It turns off when the
cruise cancel control is pressed, the brake is applied or the ignition is
turned to the OFF position.
O/D off
Illuminates when the overdrive
function has been turned OFF using
the Transmission Control Switch
(TCS) on the gearshift. If the light
does not come on or the light flashes steadily, have your vehicle serviced
as soon as possible, damage to the transmission could occur.
Door ajar
• Standard analog instrument
cluster
• Optional electronic instrument
cluster
Illuminates when any door is open (or not fully closed).
Turn signals
Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out bulb.
CRUISE
O/D
OFF
Instrument Cluster
14
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High beams
Illuminates when the high beam
headlamps are turned on.
Safety belt warning chime
Sounds to remind you to fasten your safety belts.
Headlamps on warning chime
Sounds when the headlamps or parking lamps are on, the key is removed
from the ignition and the driver’s door is opened.
Key-in-ignition warning chime
Sounds when the key is left in the ignition and the driver’s door is
opened.
GAUGES
Standard analog instrument cluster gauges
km/h
0
10
20
30
40
50 60
70
80
90
100
MPH
TRIP A
RPM x 1000
20
40
60
80 100
120
140
160
0
1
2
3
4
5
6
7
8
F
H
C
E
CRUISE SET
P
R N D 2
P
1
Instrument Cluster
15
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Optional electronic instrument cluster gauges
Engine coolant temperature gauge
Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the “H” and “C”). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer to Engine coolant in the Maintenance
and specifications chapter.
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level or mixture, the
gauge indication will not be accurate.
Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling
system can burn you badly.
• Standard analog instrument
cluster
ABS
AIR
BAG
SERVICE
ENGINE
SOON
ABS
O/D
OFF
OUTSIDE TEMP
INST ECONOMY
AVG. ECONOMY
TO EMPTY
P
R N D 2 1
FUEL DOOR
UNLEADED FUEL ONLY
CRUISE
MPH
km/h
km
F
E
H
C
1/2
N
O
R
M
A
L
0
1
2
3
4
5
6
7
8
P
!
BRAKE
X 1000
RPM
TRIP 1
TRIP 2
˚F ˚C
MILES/BAL
L/100 km
H
C
Instrument Cluster
16
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